Customer Support Solutions
We provide support for businesses directly where they need it most, the customer. Our agents are deployed both in target call centers and on-site installations, with a focus on friendly fast and great customer interactions!
Our agents are picked by hand to be the best they can be, trained in providing excellent service and de-escalation techniques to ensure your customers remain yours.
about us
The customer is the business
Established in 2019, BDMX was born out of a need for hands on business analysis. Selwin, the founder of BDMX having come from a decades experience in corporate business analysis. No longer satisfied with sitting in the side-lines as an analyst, pouring over data and reports no one would use, Selwin decided to branch out into hands on solutions that have an immediate, useful and powerful impact in the business.
our specialties
Targeted Call Centers, aimed at providing support to existing customers. The agents follow up with customers, provide scheduling, de-escalations and real-world insights into your customer behaviour.
Outsource your equipment or product delivery and installations to agents that work per installation, incentivised and trained in customer service and upselling.
Get assessments on your current business, with expert advise and with a targeted action plan that can be executed on your behalf to get the results you need.
“The future belongs to those who believe in the beauty of their dreams.” ~ Eleanor Roosevelt
